Terms of Service

Terms and Conditions

1. Company Information

This website is operated by Direct Peptides UK Ltd (referred to as “we”, “us”, or “our”).

Registered Address: Rochdale England OL11 5LB United Kingdom

Email: askus@directpeptidesuk.com
Phone: +44 7971 247509

These Terms and Conditions apply to all orders placed through this website.

2. Scope of Contract

These Terms govern the sale of products offered on this website.

By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.

The contract between you and us is formed only when we send confirmation that your order has been accepted and dispatched. An order confirmation email acknowledging receipt of your order does not constitute acceptance.

We reserve the right to refuse or cancel an order where:

  • A product is unavailable
  • There is an error in pricing or description
  • Legal or regulatory restrictions apply
  • Fraud or unauthorised payment is suspected

3. Product Information

Products are supplied as described on the website at the time of purchase.

All products are sold for research and laboratory use only.

Product descriptions are provided for informational purposes only. It is the customer’s responsibility to ensure that products comply with applicable local laws and regulations before purchase.

We do not provide medical advice or usage guidance.

4. Pricing and Payment

All prices are displayed in GBP (£) unless otherwise stated.

Shipping charges and applicable taxes are calculated at checkout and displayed before payment is completed.

We reserve the right to correct pricing errors prior to dispatch.

Payment must be received in full before an order is dispatched.

5. Shipping and Delivery

Orders are processed in accordance with our Shipping Policy.

Delivery timeframes are estimates and are not guaranteed.

Risk of loss transfers to the customer upon confirmed delivery by the carrier.

Customers are responsible for ensuring that delivery information is accurate.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Due to the nature of research products, certain items may not be eligible for return once dispatched.

Damaged or defective items must be reported within the timeframe stated in the Refund & Returns Policy.

7. Customer Responsibilities

Customers are responsible for:

  • Ensuring the accuracy of all order information
  • Complying with local laws regarding the purchase and use of products
  • Using products strictly for lawful research purposes

We are not responsible for misuse of products.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits liability where it would be unlawful to do so.

9. Intellectual Property

All content on this website, including text, graphics, and logos, is the property of Direct Peptides UK Ltd and may not be reproduced without permission.

10. Privacy

Personal information is handled in accordance with our Privacy Policy.

We do not sell personal data to third parties.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms at any time. The version published on this website at the time of purchase will apply to your order.