Privacy Policy

Privacy Policy

Last Updated: 8th June, 2026

This Privacy Policy explains how Direct Peptides UK Ltd (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from our website.

Registered Address: 81 Oulder Hill Drive, Rochdale, Lancashire. OL11 5LB
Email: askus@directpeptidesuk.com
Phone: +44 7971 247509

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

a) Information You Provide

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)

b) Order Information

  • Products purchased
  • Order value
  • Transaction date
  • Delivery method

c) Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and tracking data

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders
  • Provide order confirmations and shipping updates
  • Respond to customer service enquiries
  • Prevent fraud or unauthorised transactions
  • Comply with legal and regulatory obligations
  • Improve website functionality and performance

We do not use personal data for medical profiling or health-related decision-making.

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

  • Performance of a contract (to fulfil your order)
  • Compliance with legal obligations
  • Legitimate interests (fraud prevention, website security, business administration)
  • Consent (for optional marketing communications, where applicable)

You may withdraw consent for marketing communications at any time.

4. Sharing of Personal Information

We share personal data only where necessary to operate our business, including:

  • Payment processors
  • Shipping and courier providers
  • Website hosting and ecommerce platform providers
  • Fraud prevention services
  • Professional advisors where legally required

We do not sell personal data to third parties.

Third-party service providers process data only for the purposes of providing services to us.

5. International Data Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards are applied in accordance with UK data protection laws.

6. Data Retention

We retain order and transaction data for as long as required to:

  • Fulfil contractual obligations
  • Comply with tax and accounting regulations
  • Resolve disputes
  • Enforce legal agreements

Personal data is not retained longer than necessary for these purposes.

7. Your Rights Under UK GDPR

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data (where legally permitted)
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Request data portability

Requests can be made using the contact details listed above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Process shopping cart activity
  • Analyse website traffic
  • Improve user experience

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

Where required by law, a cookie consent mechanism is provided.

9. Data Security

We implement appropriate technical and organisational measures to protect personal information.

All checkout pages are secured using HTTPS encryption.

Payment information is processed by secure third-party payment providers and is not stored directly on our servers.

10. Marketing Communications

If you opt in to receive marketing communications, we may send email updates regarding products or store information.

You may unsubscribe at any time using the unsubscribe link in marketing emails.

11. Children’s Data

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this website at the time of use will apply.